Miele Customer Experience : Complaint Handling
Miele Customer Experience : Complaint Handling
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Miele Customer Experience: Complaint Handling
| Strongly Agree | Agree | Not Sure | Disagree | Strongly Disagree | |
|---|---|---|---|---|---|
| I was satisfied with the way my complaint was handled | |||||
| I was satisfied with the outcome of my complaint | |||||
| The complaint I made was dealt with professionally and effectively | |||||
| The person I spoke with regarding the complaint was clear and understanding | |||||
| The I spoke with regarding my complaint was polite | |||||
| The person I spoke with was helpful | |||||
| I am satisfied with the explanation I received regarding my complaint | |||||
| The person I spoke with used a friendly and professional tone | |||||
| Your complaint was answered and dealt with promptly |